Refund & Return Policy
At Inner Stride Official, your satisfaction matters. If you're not completely happy with your purchase, we're here to help.
Returns
We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be:
- Unworn and unwashed
- In the same condition you received it
- In the original packaging with all tags attached
How to Start a Return
To initiate a return, email us at lonnie.bunch@innerstrideofficial.shop with your order number and reason for return. We will respond within 2 business days with return instructions.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 10 business days.
Please note that original shipping costs are non-refundable.
Exchanges
We replace items if they are defective or damaged. If you need an exchange for the same item, email us at lonnie.bunch@innerstrideofficial.shop.
Sale Items
Only regular-priced items may be refunded. Sale items are final sale and cannot be returned.
EU Customers
If you are located in the European Union, you have the right to cancel or return your order within 14 days of receipt, for any reason and without justification.
Contact Us
Questions? Reach us at lonnie.bunch@innerstrideofficial.shop or (270) 943-4232.